We partnered with a national water concession company that was suffering from coverage issues in remote areas for their water tracking devices. Poor stability in coverage led to time-consuming and costly maintenance with the problems eventually recurring. Additional difficulties included the management of a large quantity of SIM cards and interoperability of the SIM cards with legacy devices.
We worked extensively with the client team to understand how their water supply and monitoring systems work and determined effective M2M connectivity solutions that would address their pain points. Our mix of single and multi-network SIM cards solved the problem of unstable network coverage in remote areas as it was customised to meet specific client requirements.
Coupled with the SMS workflow system and IoT management platform, data bottlenecks were removed that previously caused information loss. We also introduced an SMPP server-to-server platform to streamline traffic. Overall, our solutions helped our client meet government-set KPIs on various metrics, while also improving operations and performance of their infrastructure network.